Accessibility statement

This accessibility statement applies to the Vinehealth mobile application.

 This mobile application is run by Vinehealth. We want as many people as possible to be able to use this application. For example, that means you should be able to:

  • Listen to the app using Screen reader / Spoken content 

  • Use Voice Over / TalkBack

  • Use voice typing

  • Change font size (from your phone settings) without major text disruptions

  • Change screen size (from your phone settings) without losing content off the screen

  • Use magnification (from your phone settings) within the app

  • Use colour correction (from your phone settings) within the app and still be able to access content

  • Use colour inversion (from your phone settings) within the app and still be able to access content

  • Define how long you can have a push notification message displayed for to take action

  • Use the app on mobile phones of different sizes, phablet and tablet devices

 We’ve also made the website text as simple as possible to understand.

How accessible the Vinehealth mobile app is

We know some adjustments are not yet fully available in the Vinehealth app:

  • You cannot use dark theme

  • The app functions in a portrait view, and you cannot rotate screen from portrait to landscape

Feedback and contact information

If you need information on the Vinehealth mobile application in a different format like accessible PDF, large print, easy read or audio recording:

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with the Vinehealth app

We’re always looking to improve the accessibility of the Vinehealth app. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about the Vinehealth app’s accessibility

Vinehealth is committed to making its mobile application accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we’re doing to improve accessibility

Adding dark mode to the app is in Vinehealth's accessibility roadmap.

Preparation of this accessibility statement

This statement was prepared on 5 March 2021. It was last reviewed on 8 March 2021.

The Vinehealth application was last tested and reviewed by ORCHA on version 3.2.0; they rated usability and accessibility of the app at 92%.

The Vinehealth application has passed the NHS Apps Library assessment (Digital Technology Assessment Criteria), where usability and accessibility of the app was rated at 95%.